Welcome to the main overview page for John Garratt Publishing. Use the navigation bar above — or in the category banners down the page — to navigate to the more extensive offerings on each category page.
Does religiousbooksdirect.com.au only do business on the internet?
religiousbooksdirect.com.au is the online affiliate of John Garratt Publishing Pty Ltd, Australia's Leading distributor of Christian books and products. In business for over 10 years, John Garratt Publishing has now built religiousbooksdirect.com.au this fast and efficient Web site to allow customers to order directly from other organisations' web sites.
If you have any questions relating to religiousbooksdirect.com.au you are most welcome to speak with a customer service representative, call our toll free number 1300 650 878. Fax enquiries should be sent to 03 8545 2922. Enquiries can be mailed to John Garratt Publishing at Private Bag 400, Mulgrave Victoria, 3170.
Where is religiousbooksdirect.com.au located?
religiousbooksdirect.com.au is the online affiliate of John Garratt Publishing. Our headquarters are located at 32 Glenvale Cres, Mulgrave Victoria Australia.
Can I contact religiousbooksdirect.com.au?
Of course! At religiousbooksdirect.com.au we welcome and encourage our customers to contact us. We always appreciate the feedback we receive from our customers, whether they're letting us know what we're doing right or telling us what we're doing wrong. Please suggest any ways that we might improve to make it even easier for you to find the very best in Christian products. You can e-mail us at firstname.lastname@example.org or call us on 1300 650 878.
What payment options are available?
Payment on orders can be made using Visa, and Mastercard.
When will my credit card be charged for my order?
Your credit card will be charged when we ship your order. Orders will generally ship the next business day (Monday through Friday). Please note: We do not ship orders on weekends and holidays. We will send an email as soon as possible confirming your order and advising the status of the titles you have ordered. Occasionally some of our products may be out of stock at the time of your order. If there are backorders on your order, we won't charge your credit card until they ship.
How do you calculate shipping charges for orders?
Postage is based on the total cost of your order, not the weight of the package. When you complete your order at religiousbooksdirect.com.au our online ordering system will automatically calculate the postal charges based on the total cost of the particular order, so there's no need for you to figure it out for yourself.
I just placed an order with you. When will it ship out?
Orders will generally ship the next business day (Monday through Friday). Please note: We do not ship orders on weekends and holidays. We will send an email as soon as possible confirming your order and advising the status of the titles you have ordered. Occasionally some of our products may be out of stock at the time of your order. If there are backorders on your order, we won't charge your credit card until they ship.
Out-of-stock items are shipped when they become available.
Do you guarantee my order? What happens if I'm not satisfied with it?
Because we feel that we offer the highest quality products at the best prices, and we inspect and pack all of our orders with care, we think you'll be extremely satisfied with your purchases. However, there are times when items are damaged, defective, or incorrectly shipped. If this is the case for you, we'll gladly replace them.
- Any defective, incorrect or damaged item may be returned within 30 days of receipt via the Australia Post We will gladly ship a replacement and reimburse you for your return postage.
- Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in saleable condition, will be issued an exchange or refund of merchandise cost only.
- Computer software, videos, CDs, cassettes, DVDs or other media may only be returned for refunds if UNOPENED. If opened, they may be returned only for replacement with the same item.
- Any return that does not comply with the above policy will be subject to a significant restocking fee, at our discretion.
- SHIP YOUR RETURN PREPAID TO:
(Please ship Australia Post.)
Religious Books Direct
Attention: Returns Department
Private Bag 400
Mulgrave Victoria 3170
- SHIP YOUR RETURN PREPAID TO:
Why do you ask for my e-mail address? Will you rent it out?
Why do you ask for my phone number when I order?
My phone number is unlisted; do I have to give it to you?
What can I do to protect my security and confidentiality?
We are committed to protecting the security and confidentiality of your information. We will never request your credit card information unless you are placing an order online.
Postage and handling charges:
No matter the size of your order or where you are in Australia, our maximum charge is $30. This can translate into significant savings when you order multiple items.
All prices shown on these webpages are subject to change without notice.
Orders less than $30.00...............$8.80
Orders from $30.01 to $50.00.............$11.20
Orders from $50.01 to $100.00.............$16.00
Orders from $100.01 to $200.00.............$24.00
Orders from > $200.01.............$30.00
When you decide to purchase an item you will re-directed to our secure PayPal Shopping Cart. Your order will be shipped to you directly from John Garratt Publishing. Catholica earns a small commission on each sale which helps us fund this website and keep Catholica subscription free. See our FAQ page for more information!
Contact us with suggestions of other titles you would like us to source for you!